N?t ?ll mechanics ?r? h?n??t. Wh?n ???r vehicle needs repairs, ??? don?t need a crash course ?n auto mechanics, b?t ??? ?h??ld know h?w t? find a reliable shop ?nd mechanic. Better Business Bureau recommends later a few key pointers t? ensure th?t ???r automobile gets fixed without a glitch.
Wh?l? many auto repair shops ?r? legitimate, th?r? ?r? always those unscrupulous few th?t ?nd up sucking thousands ?f unnecessary repair dollars fr?m consumers. In 2011, BBB received more th?n 14,500 complaints against auto repair services ?nd fielded more th?n 1.5 million inquiries fr?m consumers looking t? find a reliable business ?n th? industry. Many ?f th? complaints received b? BBB fell under billing, service, ?nd refund ?nd exchange issues.
?Whenever ??? take ???r car t? th? shop, never try t? diagnose th? problem yourself. Describe th? symptoms ?nd ensure th?t th? work ??nn?t ?t?rt ?n anticipation ?f ??? h??? a written estimate ?nd given ???r okay,? ???d Kelsey Owen, voice f?r th? Council ?f Better Business Bureaus. BBB recommends considering th? later advice wh?n taking ???r car ?n f?r auto repair services:
Check ???r warranty. If ??? h??? a problem w?th ???r vehicle wh?l? ?t ?? subdue under warranty, follow th? manufacturer?s instructions, wh??h m?? require th?t repairs b? m?d? ?t ?n authorized dealership.
Q???t??n around. If ??? ?r? looking f?r a qualified, independent shop, q???t??n friends f?r recommendations, ?r request a list ?f BBB Accredited Businesses th?t d? th? type ?f auto repair ??? need. B? sure t? check w?th BBB ?b??t th? shop?s reliability ?t www.bbb.org/search. Look f?r shops th?t ?h?w certification. F?r major work, such ?? brakes, transmission ?r engine repair, ??? w?ll need t? find a shop employing a specialist.
Q???t??n ?ll th? q???t??n? th?t ??? need. Don?t b? embarrassed t? request explanations. Don?t r??h th? technician ?nt? m?k?ng ?n ?n-th?-spot diagnosis ?f th? problem. Q???t??n t? b? called ?nd apprised ?f th? problem, course ?f proceedings, ?nd cost ?f work before ?n? work ?t?rt?.
Before authorizing repairs, g?t a written estimate f?r ??rt? ?nd labor. T?ll th? shop t? g?t ???r permission before m?k?ng additional repairs. Ensure ??? hear notification b? having th? service manager write a request ?n th? bottom ?f th? repair order. Give phone numbers wh?r? ??? ??n b? reached ?nd, before ??? leave, b? sure t? know ?ll shop policies regarding labor rates, guarantees, ?nd acceptable methods ?f payment.
G?t everything ?n writing. Wh?n ??? pick up ???r vehicle, g?t ?n explanation ?f ?ll work completed ?nd g?t ?ll guarantees ?n writing. Q???t??n th?t ?n? major n?w ??rt? th?t h??? b??n installed b? pointed out t? ???. Y??r repair bill ?h??ld b? itemized ??, ?f a problem occurs shortly, ??? ??n prove th? item ?? covered b? th? guarantee.
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Source: http://www.spark-change.org/avoiding-automobile-repair-scams/10083/
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